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A Day In the Life of a Call Center Agent
Verify insurance benefits using online portals or speaking with insurance representative.
Inform patients of their insurance benefits such as deductibles, and co-pays.
Ensure all registrations are complete and accurate.
Interview patients using video conferencing platforms to complete the registrations.
Communicates effectively with supporting departments and team members.
Don't miss this chance:
Baptist Health Outpatient Facilities
Learn more about the vital difference you can make as a Call Center Agent supporting our Baptist Outpatient Services facilities. Make connections with our community by providing our patients with the support they need.
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