Benefits
- Positions are eligible for a quarterly team bonus.
- One-time stipend to assist with work-from-home setup. (If applicable.)
- Great entry opportunity for individuals interested in the revenue and/or the financial side of healthcare
- New Pay Rates!
- Career growth and development opportunities.
- Remote Opportunities - First 90 days of employment will be on site in the department, located near Tamiami Airport, 14100 SW 136th Street, Miami, FL. 33186, training schedule is Monday – Friday, days.
Featured Opportunities
Explore our Contact Center Opportunities and find the right fit for you! We make it easy for you to make a difference. Whether it be from the comfort of your own home or at one of our many Baptist Health locations near you. Get started today!
Scheduling Agent
Join a fast-paced high-volume call contact center serving as the frontline of patient and customer experience at Baptist Health South Florida. As a Scheduling Agent, you will be a part of a team of professionals dedicated to assisting our patients and visitors with scheduling and providing general help.
You will accomplish all of this by using various tools and systems, as well as your ability to research to find solutions. Your ability to remain calm under pressure, maintain a positive mindset, and be a clear and effective communicator are all keys to success in this role.
If the above interests you, click below to become a part of the frontline team that makes our company the best place to be your best.
You will accomplish all of this by using various tools and systems, as well as your ability to research to find solutions. Your ability to remain calm under pressure, maintain a positive mindset, and be a clear and effective communicator are all keys to success in this role.
If the above interests you, click below to become a part of the frontline team that makes our company the best place to be your best.
Business Support / Authorization Agents
Our Business Support/Authorization Agents serve as one of the first points of contact for patient care at Baptist Health South Florida. You will be reviewing various insurance benefits, referral/authorization requirements, obtaining patient financial responsibility and partnering with insurance companies/medical offices to help provide resolutions to our patients.
The ability to coordinate across insurance teams and medical offices, review detailed documentation and provide clear effective communication to our patients and their families are all vital aspects to this role. You will be taking inbound calls from patients and navigating through multiple computer systems in order to ensure an excellent patient experience.
If the above interests you, click below to become a part of the team that drives patient access and satisfaction.
The ability to coordinate across insurance teams and medical offices, review detailed documentation and provide clear effective communication to our patients and their families are all vital aspects to this role. You will be taking inbound calls from patients and navigating through multiple computer systems in order to ensure an excellent patient experience.
If the above interests you, click below to become a part of the team that drives patient access and satisfaction.